Our Staff
"A different kind of dental office" a catchy slogan?
Maybe - Today words and phrases like customer service, commitment, goals, etc. etc.
are in many cases almost meaningless. How many times do we call a customer service
department to only be left on hold forever and when we finally get to speak to a
representative our problem or reason for calling isn't even remotely addressed?
Unfortunately far too often.
We are a different kind of dental office and this is one of our steadfast policies
not just a slogan. We start this total commitment with our support team. Each member
of our team, no matter in which position, is totally committed to "real" customer
service. In fact customer service and the manner in which we want this to be executed
is part of everyone's written job description. We practice what we preach.
Our entire staff are professionals committed to making your total experience with
our office gratifying and hassle-free. Our patient coordinator will assist you with
all required paperwork and personally explain our partnership program and office
policies. There are no surprises.
Following diagnosis our treatment and financial coordinator will explain your treatment
plan. We will also inform you of all costs and before elected treatment begins a
mutual agreement on both treatment and financial responsibility is put in place.
When necessary we offer a few financing packages that are the best in the field.
Quality dentistry is affordable and low interest; low monthly payments make it possible.
In the operatory our assistants are not only coordinating with our dentists but
are there to make your total experience as comfortable as possible. Patient education
is very important in our partnership program. You'll receive both verbal and visual
explanations of your procedure and other procedures that you may wish to consider.
"An educated patient is a happy patient".
Dr. Inna Shturman, DDS
Dr. Inna Shturman and her family moved from Europe to San Francisco in 1989. Dr.Inna
elected to start her formal American dental education at Foothill College in Los
Altos, California, where she received her dental hygientist degree.
Dr. Inna continued her American dental education at The University of the Pacific
Dental School in San Francisco. After graduating she received her American DDS degree.
Dr.Inna is a licensed California Dental Hygienist and a licensed California Dentist.
She is currently a member of both The
American Academy of Cosmetic Dentistry and The Academy of Laser Dentistry.
Dr. Inna continues her commitment to overall dental excellence by her participation
in the on going nationally recognized PAC-LIVE Program. This prestigious program
instructs dentists in the latest techniques utilized in the "art" of quality cosmetic
dentistry.
Dr. Inna's experiences in Dental Hygiene and Family Dentistry combined with a proven
artistic approach to individualized cosmetic restoration insures her patients total
quality dental care.